How To Solve The Three Most Common Pixel 6 Fingerprint Problems



Google’s under-display optical fingerprint sensor for unlocking Pixel 6 is convenient, but it requires a bit more care to avoid problems.

The Pixel 6 includes an under-display fingerprint reader that should make it fast and easy to unlock Google’s latest smartphone, yet some problems can arise that interfere with operation. While photos can be taken and calls answered without unlocking, authentication is necessary for many other actions including browsing the internet or sharing photos.

Google’s Pixel 6 and 6 Pro share much of the same hardware and software, including a fingerprint sensor that’s embedded under the display. Differences between the two devices primarily come down to the size and cameras. The Pixel 6 Pro has a 6.7-inch screen versus 6.4 inches for the lower-cost Pixel 6. The Pro model also includes a 4 times telephoto zoom camera in the rear camera bar and a higher-quality front-facing camera.


Related: Pixel 6 Pro Torture Test: Can Google’s Flagship Survive The Box Cutter?

The Pixel 6 and 6 Pro are the first Google smartphones to use an under-display fingerprint reader, providing an on-screen icon to guide the user to press with a thumb or finger to unlock the phone or authenticate a purchase. Google acknowledges that there can be some problems with unlocking a Pixel 6 and offers three possible solutions. For example, sunlight can interfere with the optical sensor that Google uses in the Pixel 6 lineup. Due to this, simply shielding the lower portion of the display area from sunlight might help with unlocking.

Other Pixel 6 Unlocking Solutions

Google Pixel 6 Pro

The Pixel 6 and 6 Pro require a firm press that lingers a bit longer than a rear-mounted fingerprint reader and pressing in the correct location is important. That might be difficult if the phone’s always-on display is off since the fingerprint icon won’t be shown. By opening the Settings app and then going to Display, the user can enable “Always show time and info” under Lock Screen to keep the display active and the fingerprint placement indicator visible. The Tap to check phone and Lift to check phone settings are another way to bring up this guide easily.

Google also identifies screen protectors as a potential problem. The optical sensor might struggle to scan through the extra layer of glass or plastic depending on the clarity and texture of the material that it’s made from. The recommended list of Pixel 6 compatible screen protectors include a few Made for Google brands that have been specifically tested to work. Opting for one of these will save the hassle and frustration of repeatedly trying to unlock without success.

Some of the more general fingerprint sensor recommendations might also prove helpful if encountering problems. For example, wiping away any smudges or adding another finger to the phone as a backup for unlocking. The latter can be especially useful in cases where the usual unlocking finger is covered or damaged. For reference, up to five fingerprints can be enrolled to unlock a Pixel 6 and 6 Pro smartphone.

Next: Google’s Pixel 6 Pro Was Tested By Camera Experts & Hits U.S. Top 3

Source: Google

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